If you’d like to mail in your device, we’ve prepared detailed instructions below to ensure it reaches us without issues.
Address:
Data Rescue Labs Inc
145 Traders Blvd East Unit 8
Mississauga, Ontario
L4Z 3L3
Canada
VERY IMPORTANT:
Pack the device well in bubble wrap and a box. Include a flash drive in the package, if you don’t have one, we can provide a high-quality drive for you. You don’t need to include a USB if you want your data as a digital download.
IF YOU ARE OUTSIDE OF CANADA: To avoid paying import charges, declare a value of $10 USD for the entire shipment, failure to do so will result in us passing the cost onto the client.
We recommend using courier services such as FedEx Ground, UPS, or DHL
Important Update – November 2024
Please avoid using regular postal service to send your devices until further notice. Due to the ongoing Canada Post strike, any packages sent via regular post will be held by Canada Post until the strike concludes
- US customers: FedEx ground (not express) would be the cheapest but will take a few days.
- Europe, Asia, and Middle East: DHL would be the fastest and cheapest
- If you use a courier service, you will need a commercial invoice, the carrier will be able to help you create one
For contact information and phone number, you can use either Krzys or Rick, Phone number: 1-416-238-1232
